1.) Introduction
Trinn Solutions is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information¹ when you visit our website www.trinnusa.com² (the “Site”) or use our services. By using the Site, you consent to the practices described in this policy.

2.) Information We Collect
We may collect the following types of information:

• Personal Information:³ This includes information that can be used to identify you, such as your name, email address, phone number,⁴ company name, and postal address. We collect this information when you:

  • Submit a contact form.

  • Request a quote.

  • Subscribe to our newsletter.

  • Apply for a job.

  • Communicate with us via email or phone.

• Usage Data: We automatically collect information about your interaction with the Site, including:

  • IP address.

  • Browser type.

  • Operating system.

  • Pages visited.

  • Time spent on the Site.

  • Referring website.

  • Cookies and similar tracking technologies.

• Business Information: Information related to your company and its logistical needs, which you provide to us to enable us to provide accurate quotes and services. This may include industry information, shipment volume, and product specifics.

3.) How We Use Your Information
We use your information for the following purposes:

• To Provide Services: To fulfill your requests for quotes, services, and information.

• To Communicate with You: To respond to your inquiries, provide updates, and send promotional materials (with your consent).

• To Improve Our Site and Services: To analyze usage data and optimize the Site’s performance and user experience.

• To Process Job Applications: To evaluate your qualifications and contact you regarding employment opportunities.

• To Comply with Legal Obligations: To comply with applicable laws and regulations.

• For Internal Business Purposes: To aid in data analysis, audits, fraud prevention, and to develop new products or services.

4.) Disclosure of Your Information
We may disclose your information to:

• Service Providers: Third-party vendors who assist us with website hosting, data analysis, marketing, and other services. These providers are contractually obligated to protect your⁵

• Business Partners: When necessary to provide our services, such as transportation carriers or other logistics providers.

• Legal Authorities: When required by law or in response to a valid legal request.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring⁶

5.) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage data and enhance your⁷ experience on the Site. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

6.) Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.⁸ However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.⁹

7.) Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by¹⁰ law.

8.) Your Rights
You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request¹¹ that we correct any inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information, subject¹² to legal limitations.

• Opt-Out: You can opt-out of receiving marketing communications from us.¹³

• Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us using the contact information¹⁴ provided below.

9.) Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from¹⁵ children under 13. If you believe we have collected information from a child under 13, please contact us¹⁶ immediately.

10.) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new¹⁷ policy on the Site and updating the effective date. We encourage you to review this policy periodically.

11.) Contact Us
If you have any questions or concerns about this¹⁸ Privacy Policy, please contact us at:

Trinn Solutions
P.O. Box 53651
Houston, TX 77052
855-391-4811